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Help & Frequently Asked Questions
 
Browse the topics below to find additional information about this site. If you can not find an answer to your question, please contact us by email.
 
Topics:    
How Do I Delete My Profile?
What if I Forget My Password?
How Do I Update My Profile?
How do I Create a Profile?
How Do I Add a Photo to My Profile?
How Do I Create an Announcement?
How Do I Add Reunion Information?
How Do I Tell My Friends About this Site?
Why Do You Need My email Address?
How Do I Change My email Address?
How Do I email Alumni on this Site?
Can People See My email Address?
How Do I Search for Friends
What does it cost?
How to contact us.
What is My Gallery?
What type of photos can be used?
Where is the reunion information?
What are the membership types?
How do I update the photo(s) in my profile.
How do you pay for a membership and how much is it?
Why do only new or modified profiles show up under my school?
How can I get specific information regarding my high school?
     
How Do I Delete My Profile?Top
  If you would like to delete your Profile from the site, please use the "My Profile" button on the menu bar. An option for deleting the profile is available in this section.
What if I Forget My Password?Top
  If you forget your password, you can have it sent to you by selecting the "My Profile" button from the menu bar. A link is provided from this page to help you retrieve your password. Please note, your password will only be sent to the email address you originally specified when creating your profile. If this address is no longer valid, please contact the webmaster using the link at the bottom of the page.
How Do I Update My Profile?Top
  Once you have created a Profile, you can modify it at any time by clicking on the \"My Profile\" button in the menu bar. You will be asked to provide the email address you used when registering and the password. When the correct email address and password have been entered, you will be taken to a screen displaying all the information in your profile. You can change any or all of the information from this page.
How do I Create a Profile?Top
  Click on the link \"Add Me\" found in the menu of the site pages. You will be asked for basic information. Some information is required, some is optional. Once you have provided the required information, click \"Add My Profile\" at the bottom to complete the process.
How Do I Add a Photo to My Profile?Top
  You may add a photo to your Profile either during the "Create Profile" process or through the "Modify Profile" link. To include your photo, click on the "Browse" button within either of these pages. When the "Choose File" window is displayed, select the photo file from your system, then click on "Open" within the "Choose File" window. The file name will be added to the "Upload Photo" line of your profile. When you have finished creating or modifying your profile, click the button at the bottom and your file will be uploaded. This process can take a few minutes based on the file size and the speed of your connection. Please note that the photo should be in .JPG type format and sized accordingly.
How Do I Create an Announcement?Top
  To create an Announcement on the site, click the "Announce" button from the menu bar. On the "Announcements" page you will see a button in the upper-right, "New Announcement", click the button. A new page will be displayed requesting specific information about the event. Please provide as much information as possible. When you are finished, click the "Submit" button at the bottom of the page to add your announcement. Announcements may be personal in nature or relate to the community as a whole. However, announcements will be monitored and modified or deleted as needed. The webmaster reserves the right to make changes and or delete any listing without notice to the creator.
How Do I Add Reunion Information?Top
  To create Reunion Information on the site, click the "Reunion" button from the menu bar. On the "Reunions" page you will see a link in the upper-right, "Click Here to Add Information", click the link. A new page will be displayed requesting specific information about the event. Please provide as much information as possible. When you are finished, click the "Submit Information" button at the bottom of the page to add your information. Reunion information should be related to a specific class year and be informative. Reunion information will be monitored and modified or deleted as needed. The webmaster reserves the right to make changes and or delete any information without notice to the creator.
How Do I Tell My Friends About this Site?Top
  To tell your friends about this site, select the "Refer Friends" button from the "Home" page. The new page includes an area to add multiple email addresses, your name, email address and a personalized message. Your message will be sent to each address specified on the page in a separate mailing. The email received by the recipient will only shown their address.
Why Do You Need My email Address?Top
  Your email address is your unique key to the website. It is used to uniquely identify you when creating or modifying your profile. It may also be used to contact you through this site. Your email address is added to our database and hidden from visitors to this site. When someone sends you an email, they do not see your address. Instead, our system sends the email internally to you. Senders will only see your email address if you choose to reply to them.
How Do I Change My email Address?Top
  You may change your email address through the "My Profile" button in the menu bar. This change is immediate and will be connected to your existing password.
How Do I email Alumni on this Site?Top
  After you have searched or found Alumni you would like to contact, click on the "Send email" button on their profile page. A new page will be displayed where you can include your name, email address and a personalized message. You must include your email address or the recipient will not have a way to reply to your message. Please remember that people do not always check their email daily and it could take some time before you receive a response. Also, recipients are not required to reply to your message. Your profile allows you to send two (2) complimentary emails every year to people on this site. If additional emails are required a Membership is available that removes this restriction.
Can People See My email Address?Top
  Your email address is not displayed on this site. When friends send you email through the site, it is sent directly from the server through an internal process that does not display your address.
How Do I Search for FriendsTop
  To find people listed on this site, select the "Search" button from the menu bar. You may search by one of the following; first name, last name (while in school) or graduation year. Partial words may be used for names. The results of your search are displayed and you may select the appropriate name from the list to view their profile.
What does it cost?Top
  Nothing! You may create your profile, post announcements and email others at no cost with a few restrictions. Funding is secured through advertising, memberships and donations.
How to contact us.Top
  YourHighSchool.Com Email: webmaster@yourhighschool.com Mail: PO Box 862019, Plano, TX 75086
What is My Gallery?Top
  "My Gallery" is an addition to your standard profile. People with an active membership, are allowed to add an extra (6) pictures to their profile. These additional pictures are displayed at the bottom of each profile page if available. The thumbnails may be clicked on for a larger view of the image. This larger view is presented in a new window.
What type of photos can be used?Top
  In the "My Gallery" area, it is suggested that you use .JPG or .JPEG type files. The files should be a reasonable size. Files uploaded will automatically be resized to a width of approximately 400 pixels. There are no tools available to rotate, crop or otherwise edit the uploaded photos online. Copyrighted materials should not be added to the "My Gallery" area without the consent of the owner.
Where is the reunion information?Top
  Reunion information is provided by the users of this site. YourHighSchool.Com does not keep track of each school and its' class reunions. Instead, information can be posted in the "Announcements" area of this site.
What are the membership types?Top
  There are two types of memberships. The first is the Basic membership, which is free. It allows you to create your profile, add two pictures and send two email per year. The second type is the Premium membership which includes all the features of the Basic membership. In addition, you can add six more photos to the "My Gallery" section of your profile and use the WebBoard (message board). The email restriction is also lifted from this membership.
How do I update the photo(s) in my profile.Top
  When updating your profile, you must first be logged-in to your profile. When you click the "Modify" link, you will see all of the current information for your profile. The photos can be changed by using the "Upload" button to select a new photo from your computer. After the photo(s) have been uploaded, you will be taken to your profile or back to your "Gallery" photos. Some browsers require you to "Reload" or "Refresh" the page before you can see the new images.
How do you pay for a membership and how much is it?Top
  Memberships cost $5 U.S. for a one year period. The membership can be paid by mail or online through PayPal at this time. You do not need to create a PayPal account to make a payment through PayPal.
Why do only new or modified profiles show up under my school?Top
  The initial page of each school only shows the most recent additions or modifications. To see more profiles, use the "Search" button in the menu bar.
How can I get specific information regarding my high school?Top
  Click on the "School" button in the menu bar to get information on how to contact the school or school district directly. This information may not be the most current available.
     
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PO Box 862019
Plano, TX 75086
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